Transformation of Manufacturing Firms: Towards Digital Servitization

Slavko Rakic, Ivanka Visnjic, Paolo Gaiardelli, David Romero, Ugljesa Marjanovic

Producción científica: Capítulo del libroContribución a congreso/conferenciarevisión exhaustiva

12 Citas (Scopus)

Resumen

Digital technologies are disrupting servitization in manufacturing firms. In the last decade, manufacturing firms transform their business models from traditional offers of physical goods to digital solutions for their customers. In this paper, we investigate the transformation of digital servitization in manufacturing firms. We challenge relations between traditional and digital service portfolio offered by applying linear regression on the data obtained from 690 manufacturing firms from the Republic of Serbia from 2015 to 2020. The results show that firms significantly increase the offer of traditional services from 2015 to 2018. Moreover, results demonstrate a rapid growth of digital services in the period from 2018 to 2020. The application of traditional and digital services in manufacturing firms increased by 30% in five years.

Idioma originalInglés
Título de la publicación alojadaAdvances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings
EditoresAlexandre Dolgui, Alain Bernard, David Lemoine, Gregor von Cieminski, David Romero
EditorialSpringer Science and Business Media Deutschland GmbH
Páginas153-161
Número de páginas9
ISBN (versión impresa)9783030859015
DOI
EstadoPublicada - 2021
Publicado de forma externa
EventoIFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021 - Nantes, Francia
Duración: 5 sept 20219 sept 2021

Serie de la publicación

NombreIFIP Advances in Information and Communication Technology
Volumen631 IFIP
ISSN (versión impresa)1868-4238
ISSN (versión digital)1868-422X

Conferencia

ConferenciaIFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021
País/TerritorioFrancia
CiudadNantes
Período5/09/219/09/21

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