TY - GEN
T1 - Sustainable Event Management
T2 - 31st International Joint Conference on Industrial Engineering and Operations Management-IJCIEOM
AU - Fabricio Poltronieri, Camila
AU - Espuny, Maximilian
AU - Regina Galo, Nadya
AU - Hernandez-Vivanco, Alfonso
AU - Martins Xavier, Yasmin Silva
AU - Bernardo, Merce
AU - de Oliveira, Otavio Jose
PY - 2026
Y1 - 2026
N2 - Sustainability has garnered increasing interest among stakeholders, driving higher investments in ESG (Environmental, Social, and Governance). In the event sector, sustainability is often overlooked in favor of purely financial considerations, leading to adverse environmental and social impacts. To address this challenge, ISO 20121 has emerged as a strategic tool to guide the organization of sustainable events in alignment with ESG principles. Despite the relevance of this topic, no studies were found in the literature that link ISO 20121 with ESG. Therefore, this study evaluates the contribution of ISO 20121 to ESG. Three experts analyzed the standard using a relationship matrix based on MSCI's (Morgan Stanley Capital International) ESG criteria to achieve this. A quantitative modeling approach was applied, employing the Intuitionistic Fuzzy TOPSIS method. The results indicate that ISO 20121 contributes to ESG, with the most significant impact observed in the governance pillar. Subclause 6.1, which addresses actions for risks and opportunities, was most aligned with ESG principles. It is concluded that developing a management system based on this standard can enhance organizations' ESG performance and add value to their image.
AB - Sustainability has garnered increasing interest among stakeholders, driving higher investments in ESG (Environmental, Social, and Governance). In the event sector, sustainability is often overlooked in favor of purely financial considerations, leading to adverse environmental and social impacts. To address this challenge, ISO 20121 has emerged as a strategic tool to guide the organization of sustainable events in alignment with ESG principles. Despite the relevance of this topic, no studies were found in the literature that link ISO 20121 with ESG. Therefore, this study evaluates the contribution of ISO 20121 to ESG. Three experts analyzed the standard using a relationship matrix based on MSCI's (Morgan Stanley Capital International) ESG criteria to achieve this. A quantitative modeling approach was applied, employing the Intuitionistic Fuzzy TOPSIS method. The results indicate that ISO 20121 contributes to ESG, with the most significant impact observed in the governance pillar. Subclause 6.1, which addresses actions for risks and opportunities, was most aligned with ESG principles. It is concluded that developing a management system based on this standard can enhance organizations' ESG performance and add value to their image.
KW - Esg
KW - Iso 20121
KW - Multi-criteria
UR - https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=pure_univeritat_ramon_llull&SrcAuth=WosAPI&KeyUT=WOS:001782133800016&DestLinkType=FullRecord&DestApp=WOS_CPL
U2 - 10.1007/978-3-032-19167-0_16
DO - 10.1007/978-3-032-19167-0_16
M3 - Conference contribution
SN - 978-3-032-19169-4
SN - 978-3-032-19166-3
VL - 541
T3 - Springer Proceedings In Mathematics And Statistics
SP - 213
EP - 229
BT - Industrial Engineering and Operations Management—II
A2 - Sassanelli, C
A2 - Mummolo, G
A2 - DosReis, JCG
A2 - Facchini, F
PB - Springer Nature
Y2 - 23 June 2025 through 25 June 2025
ER -