IT-enabled knowledge ambidexterity and innovation performance: The role of social media capability

Jose Benitez, Javier Llorens, Ana Castillo, Jessica Braojos

Producción científica: Contribución a una conferenciaContribuciónrevisión exhaustiva

8 Citas (Scopus)

Resumen

This study examines the impact of information technology (IT) infrastructure on knowledge ambidexterity and innovation performance, and the potential amplifier role of social media capability on this equation. The proposed theory is tested using the structural equation modeling technique and the partial least squares method of estimation employing a secondary dataset on a sample composed of the 100 small U.S. firms included in the 2013 Forbes America's Best Small Companies ranking. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has an amplifier role on this equation as follows: (1) IT infrastructure and social media capabilities dance together to enable knowledge ambidexterity, and (2) knowledge ambidexterity and social media capabilities also dance together to pursue innovation-based competitiveness.

Idioma originalInglés
EstadoPublicada - 2016
Publicado de forma externa
Evento22nd Americas Conference on Information Systems: Surfing the IT Innovation Wave, AMCIS 2016 - San Diego, Estados Unidos
Duración: 11 ago 201614 ago 2016

Conferencia

Conferencia22nd Americas Conference on Information Systems: Surfing the IT Innovation Wave, AMCIS 2016
País/TerritorioEstados Unidos
CiudadSan Diego
Período11/08/1614/08/16

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