InsERT: The inspirational expert recommender tool

Jennifer Nguyen, German Sanchez-Hernandez, Nuria Agell, Cecilio Angulo

Producción científica: Capítulo del libroContribución a congreso/conferenciarevisión exhaustiva

3 Citas (Scopus)


The continued growth in enterprise social networks is fueled by the need to enable productivity and innovation. Reducing the constraints to communication and knowledge sharing of a globally distributed workforce, will facilitate the workflow. People finder systems are one of the main solutions in enterprise social networks which are reducing these constraints leading to time and cost savings. Finding expertise efficiently helps organizations to unlock knowledge within the enterprise, solve problems, and identify collaborators. However, the following challenges still exist: validating expertise, determining responsiveness and accessibility, and managing expert profiles. In this paper, we propose the fuzzy OWA technique as a novel approach to ranking candidates in expertise search. We consider its application in open innovation intermediaries where the search for partners and expertise is at the center of the business model. In addition, we demonstrate its application in a software tool (InsERT) as part of a larger enterprise social network implementation.

Idioma originalInglés
Título de la publicación alojadaFUZZ-IEEE 2015 - IEEE International Conference on Fuzzy Systems
EditoresAdnan Yazici, Nikhil R. Pal, Hisao Ishibuchi, Bulent Tutmez, Chin-Teng Lin, Joao M. C. Sousa, Uzay Kaymak, Trevor Martin
EditorialInstitute of Electrical and Electronics Engineers Inc.
ISBN (versión digital)9781467374286
EstadoPublicada - 25 nov 2015
Publicado de forma externa
EventoIEEE International Conference on Fuzzy Systems, FUZZ-IEEE 2015 - Istanbul, Turquía
Duración: 2 ago 20155 ago 2015

Serie de la publicación

NombreIEEE International Conference on Fuzzy Systems
ISSN (versión impresa)1098-7584


ConferenciaIEEE International Conference on Fuzzy Systems, FUZZ-IEEE 2015


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