How does the Perceived Ethicality of Corporate Services Brands Influence Loyalty and Positive Word-of-Mouth? Analyzing the Roles of Empathy, Affective Commitment, and Perceived Quality

Stefan Markovic, Oriol Iglesias, Jatinder Jit Singh, Vicenta Sierra

Producción científica: Artículo en revista indizadaArtículorevisión exhaustiva

180 Citas (Scopus)

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Social Sciences