How do ICT uses and new human resources practices affect SMEs' efficiency?

David Castillo-Merino, Enric Serradell-Lopez, Inés González-González

Producción científica: Capítulo del libroContribución a congreso/conferenciarevisión exhaustiva

Resumen

In this paper we have analyzed both the main traits of efficient firms and the main sources of firms' efficiency, through a representative sample of 2.029 small and medium size Catalan firms. Our results demonstrate the importance for entrepreneurs of realizing that firms' efficiency shows a significant improvement when advanced ICT uses are combined with human resources practices focused on the promotion of workers autonomy, flexibility and decentralization of firm's decision making process, and with the adoption of employees assessment systems based on human values.

Idioma originalInglés
Título de la publicación alojadaOrganizational, Business, and Technological Aspects of the Knowledge Society - Third World Summit on the Knowledge Society, WSKS 2010, Proceedings
Páginas69-78
Número de páginas10
EdiciónPART 2
DOI
EstadoPublicada - 2010
Publicado de forma externa
Evento3rd World Summit on the Knowledge Society, WSKS 2010 - Corfu, Grecia
Duración: 22 sept 201024 sept 2010

Serie de la publicación

NombreCommunications in Computer and Information Science
NúmeroPART 2
Volumen112 CCIS
ISSN (versión impresa)1865-0929

Conferencia

Conferencia3rd World Summit on the Knowledge Society, WSKS 2010
País/TerritorioGrecia
CiudadCorfu
Período22/09/1024/09/10

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