Effect of response scale on assessment of emotional intelligence competencies

Joan Manuel Batista-Foguet, Willem Saris, Richard Boyatzis, Laura Guillén, Ricard Serlavós

Producción científica: Artículo en revista indizadaArtículorevisión exhaustiva

24 Citas (Scopus)


Personality and behavioural assessment are common practice in research and applications throughout the world. Most of this research has been in English-speaking countries. Relatively little work has been done in cross-cultural settings to study the nature of response scale. Familiarity with an 11-point response scale in European countries may affect the reliability of questionnaire responses. In Spain, with mainly European MBA students, results show that an 11-point scale provides composites with greater reliability, validity and less invalidity, than the commonly used 5-point scale.

Idioma originalInglés
Páginas (desde-hasta)575-580
Número de páginas6
PublicaciónPersonality and Individual Differences
EstadoPublicada - abr 2009


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