Resumen
Design and innovation are now central themes in business, but where is role of design
heading to? One of the biggest challenges in product/service development is to understand
the latent needs of the customers and the meanings of these needs to them. As facilitators, designers help others "deliver" the design knowledge within these human beings (and organizations) by tapping into their "innate design ability". This article highlights the similarity between the role of designers and midwives. Designers facilitate new product/service delivery via deploying research methods such as depth-interviews, observations, interpretative methods and, participatory research, towards delivery of knowledge in the form of designed products. Given the evolving role of design, how do designers add value to the business? More specifically, can Socrates's "[mental] midwife" metaphor be used to illustrate the new role of a designer?
Idioma original | Inglés |
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Estado | Publicada - 12 mar 2009 |
Evento | 3rd International Conference on Rethoric and Narratives in Management Research (RNMR 2011) - Duración: 12 mar 2009 → 14 mar 2009 |
Conferencia
Conferencia | 3rd International Conference on Rethoric and Narratives in Management Research (RNMR 2011) |
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Período | 12/03/09 → 14/03/09 |