Comunicaciones y Responsabilidad Social Corporativa: Un Lienzo para Construir su Estrategia

J. Carlos H. Hurtado, Xavier Ferràs, Nuria Arimany, Dulcinea Meijide

Producción científica: Capítulo del libroContribución a congreso/conferenciarevisión exhaustiva

2 Citas (Scopus)

Resumen

The communication's role in the business world evolves towards a more participatory and consensual model with stakeholders, because they are crucial to generate impact on social responsibility, improve reputation and remain being leaders in the future. Scholars have recognized that financial performance of the company, the investor relations, capital markets and build a brand image are aspects that day by day have greater influence the stakeholders; therefore, the purpose of this work is to create a tool that facilitates the construction of a communications framework to adjust the alignment of corporate social responsibility (CSR) in the company-stakeholder relationship. The canvas model proposed is a dynamic formula with the purpose of undertake a rapprochement of interests with strategic groups of the organization in order to define the best participatory mechanism and achieve a mutual benefit relationship within the activities of CSR.

Título traducido de la contribuciónCommunications and corporate social responsibility: A canvas to build its strategy
Idioma originalEspañol
Título de la publicación alojada2015 10th Iberian Conference on Information Systems and Technologies, CISTI 2015
EditorialInstitute of Electrical and Electronics Engineers Inc.
ISBN (versión digital)9789899843455
DOI
EstadoPublicada - 28 jul 2015
Publicado de forma externa
Evento10th Iberian Conference on Information Systems and Technologies, CISTI 2015 - Aveiro, Portugal
Duración: 17 jun 201520 jun 2015

Serie de la publicación

Nombre2015 10th Iberian Conference on Information Systems and Technologies, CISTI 2015

Conferencia

Conferencia10th Iberian Conference on Information Systems and Technologies, CISTI 2015
País/TerritorioPortugal
CiudadAveiro
Período17/06/1520/06/15

Palabras clave

  • Corporate Communications
  • Corporate Social Responsibility
  • Corporate Sustainability
  • Stakeholders perception
  • Strategic Communications

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