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Utilidad, reputación online e intención de uso de cuatro plataformas de economía colaborativa. Modelo deanálisis multivariante (anova) Alojarse, viajar, comer y experimentar. Comparación de Airbnb, Blablacar, Eatwith y Trip4Real

Translated title of the contribution: Utility, online reputation and intention to use four collaborative economy platforms. Multivariate analysis model (anova). Accommodations, trips, food, and experiences. Comparison of Airbnb, Blablacar, Eatwith and Trip4Real

Research output: Indexed journal article Articlepeer-review

2 Citations (Scopus)

Abstract

The collaborative economy related to the transport of people, accommodation, food and the experience of experiences have gained greater prominence in the tourism sector. This research aims to assess four sharing economy platforms, Airbnb, BlaBlaCar, Eatwith and Trip4Real, based on scales of utility of use, trust, usefulness of reading and commenting, and intention to use and to recommend. In the evaluation of the platforms, the influence of sex, age and the way in which the study participants access them is analyzed. Methodologically, the multivariate analysis of variance (MANOVA) method was applied was applied in a 2x2x2x4 factorial design (Generation x Group x Sex x Platform) to analyze the main effects and interactions between factors. The type of sampling is non-probabilistic, intentional, based on age and sex quotas. The final sample was 222 participants (n = 222). As a result, the Trip4Real platform, related to experiential tourism, is, in general, the one that arouses the highest degree of interest from the participants of the experiment, compared to other typologies. The factor with the most influence on the different measures has been the Group, corroborating the importance of approaching the different services of the collaborative economy analyzed from a real perspective or created need. On the other hand, the millennials are more receptive, show more confidence in the presented platforms and perceive the online comments issued as more useful.

Translated title of the contributionUtility, online reputation and intention to use four collaborative economy platforms. Multivariate analysis model (anova). Accommodations, trips, food, and experiences. Comparison of Airbnb, Blablacar, Eatwith and Trip4Real
Original languageSpanish
Pages (from-to)205-232
Number of pages28
JournalCIRIEC-Espana Revista de Economia Publica, Social y Cooperativa
Issue number105
DOIs
Publication statusPublished - Jul 2022
Externally publishedYes

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