Abstract
This paper examines how organizations deal with the possible negative impacts of their obsolete knowledge (unlearning) and how the pattern of unlearning actions differs based on different types of knowledge. Based on a comparative cases study in four software companies, we identify seven unlearning approaches with 32 associated sub-approaches. We examine the pattern of applying these approaches to five types of knowledge (embrained, embodied, embedded, encultured, and encoded). The results show that three categories of factors explain this pattern: the characteristics of knowledge, the characteristics of the container of the knowledge, and the contextual factors. We extract theoretical insights and comment on practical implications.
Original language | English |
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Publication status | Published - 12 Apr 2011 |
Event | 2011 International Conference on Organizational Learning, Knowledge and Capabilities (OLKC) - Duration: 12 Apr 2011 → 14 Apr 2011 |
Conference
Conference | 2011 International Conference on Organizational Learning, Knowledge and Capabilities (OLKC) |
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Period | 12/04/11 → 14/04/11 |