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Si es gratis todos ganan. Interpretación del "gratis" en los negocios

  • Lluís Martínez Ribes

Research output: Not indexed journal article › Article

Abstract

Even if it's permanently or just for a short period of time, customers are delighted when they find out that a product or service is free. It¿s a nice surprise, something pleasant. For this reason when someone gives us a gift, our body releases dopamine, a neurotransmitter associated with pleasure and reward feeling. Scientists affirm that human beings need to enjoy small pleasures in everyday life (for instance, a glass of wine after work, leafing through that attractive magazine before going to bed, etc.), not only to make our life more pleasant, but also to prevent depressions, anxiety or poor performance.
Original languageSpanish
Pages208-210
Specialist publicationCódigo 84: la Revista de AECOC
Publication statusPublished - 28 Oct 2014

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