Reproducing knowledge: Inaccurate replication and failure in franchise organizations

Sidney G. Winter, Gabriel Szulanski, Dimo Ringov, Robert J. Jensen

Research output: Indexed journal article Articlepeer-review

123 Citations (Scopus)

Abstract

The recognition that better use of existing knowledge can enhance performance has spawned substantial interest in the replication of productive knowledge within organizations. An enduring belief is that when expanding by replication, organizations can and should strive to adapt to fit the salient characteristics of new environments. Yet some have argued that the exploitation of an established template for doing business by replication can be more successful when the template is copied precisely. Using unique longitudinal data, we report a large-sample empirical investigation of the survival consequences of accurate replication versus local adaptation by examining the effect that deviation from the template has on the survival chances of franchise units within a large franchise organization.

Original languageEnglish
Pages (from-to)672-685
Number of pages14
JournalOrganization Science
Volume23
Issue number3
DOIs
Publication statusPublished - May 2012
Externally publishedYes

Keywords

  • Adaptation
  • Franchise
  • Knowledge transfer
  • Multiunit organizations

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