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Replanting the answer garden: Cultivating expertise through decision support technology

Research output: Book chapterConference contributionpeer-review

1 Citation (Scopus)

Abstract

A growing body of literature established within the information technology field has focused on augmenting organizational knowledge and expertise. Due to increasing environmental complexity and changing technology the exogenous assumptions found within must be readdressed. Expert systems, group decision support systems, and collective intelligence tools are presented to illustrate how expertise needed in organizational decision-making is changing and may not reside within the traditional organizational boundaries. This paper suggests future research streams of how expertise can be cultivated through decision support technologies and how organizational expertise and problem-solving can be augmented reflecting the changing roles of experts and non-experts.

Original languageEnglish
Title of host publicationICEIS 2010 - Proceedings of the 12th International Conference on Enterprise Information Systems
Pages373-378
Number of pages6
Publication statusPublished - 2010
Externally publishedYes
Event12th International Conference on Enterprise Information Systems, ICEIS 2010 - Funchal, Portugal
Duration: 8 Jun 201012 Jun 2010

Publication series

NameICEIS 2010 - Proceedings of the 12th International Conference on Enterprise Information Systems
Volume2 AIDSS

Conference

Conference12th International Conference on Enterprise Information Systems, ICEIS 2010
Country/TerritoryPortugal
CityFunchal
Period8/06/1012/06/10

Keywords

  • Collective intelligence
  • Expert systems
  • Expertise locating
  • Group decision support systems
  • Prediction markets

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