Quantitative and qualitative evaluation of the COMPASS mobile app: a citizen science project

Jorge Luis Díaz, Núria Codern-Bové, Maria Dolors Zomeño, Camille Lassale, Helmut Schröder, María Grau

Research output: Indexed journal article Articlepeer-review

5 Citations (Scopus)

Abstract

To evaluate the usability of the COMPASS application with mixed-methodology, using a citizen science approach. Parents/tutors of 10–11 years old children attending a primary school in Barcelona, Spain, were invited to take part in the study. We conducted semi-structured interviews on a subset (n = 7) of participants, two weeks after using the app for the first time. A list of suggestions of improvement was extracted from the interviews. The System Usability Scale (SUS, range 0–100) was administered to all participants before and after the improvements were implemented. We provide both a quantitative analysis (t-test of change in SUS scores) and a qualitative thematic analysis of the interviews. A total of 22 participants were included in the study. The mean score before implementation of changes was 68.5 (Standard deviation, SD = 11.1), and improved to 73.1 (10.5) (p-value = 0.025). Regarding the qualitative assessment, we obtained 24 codes and grouped them into 3 categories. It uncovered problems in the installation phase and the main barriers to use: lack of time and the need for the app to evolve. The new version of COMPASS, improved by taking into account the participants’ comments and suggestions, was more usable than the initial version.

Original languageEnglish
Pages (from-to)412-424
Number of pages13
JournalInformatics for Health and Social Care
Volume46
Issue number4
DOIs
Publication statusPublished - 2021

Keywords

  • Cardiovascular diseases
  • eHealth
  • mixed methodology
  • mobile applications
  • usability

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