Perspectives from academia

Lluís Martínez Ribes

Perspectives from academia

Lluís Martínez Ribes

Research output: Conference paper › Contribution

Abstract

Ideas to develop and sustain customer-driven service innovation. To provide customers with a given sense for a portion of their life: this is a promising route for innovation.

Original language	English
Publication status	Published - 21 Jul 2010
Event	ISES Global Conference on Service Excellence, Singapore 2010 - Duration: 21 Jul 2010 → 22 Jul 2010

Conference

Conference	ISES Global Conference on Service Excellence, Singapore 2010
Period	21/07/10 → 22/07/10

Cite this

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title = "Perspectives from academia",

abstract = "Ideas to develop and sustain customer-driven service innovation. To provide customers with a given sense for a portion of their life: this is a promising route for innovation.",

author = "\{Mart{\'i}nez Ribes\}, Llu{\'i}s",

year = "2010",

month = jul,

day = "21",

language = "English",

note = "ISES Global Conference on Service Excellence, Singapore 2010 ; Conference date: 21-07-2010 Through 22-07-2010",

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TY - CONF

T1 - Perspectives from academia

AU - Martínez Ribes, Lluís

PY - 2010/7/21

Y1 - 2010/7/21

N2 - Ideas to develop and sustain customer-driven service innovation. To provide customers with a given sense for a portion of their life: this is a promising route for innovation.

AB - Ideas to develop and sustain customer-driven service innovation. To provide customers with a given sense for a portion of their life: this is a promising route for innovation.

M3 - Contribution

T2 - ISES Global Conference on Service Excellence, Singapore 2010

Y2 - 21 July 2010 through 22 July 2010

ER -

Perspectives from academia

Abstract

Conference

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Cite this