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Orchestrated innovative customer solutions: an emerging trend to master convergence?

  • Lluís Martínez Ribes
  • , Katia Premazzi

Research output: Not indexed journal articleArticle

Abstract

This paper explores, by using of a qualitative case-study approach, the opportunity to extend the marketing literature proposing a typology of strategic business nets or value networks, to account for an emerging trend in convergent markets. Based on the similarities between the selected cases, contrasted with the description of extant idealtypes, a potential new type, or even an evolutionary path (named Orchestrated Innovative Customer Solutions), is advanced for further investigation.
Original languageEnglish
Pages89-122
Specialist publicationFinanza Marketing & Produzione
Publication statusPublished - 1 Sept 2010

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