IT-enabled knowledge ambidexterity and innovation performance in small U.S. firms: The moderator role of social media capability

Jose Benitez; Ana Castillo; Javier Llorens; Jessica Braojos

doi:10.1016/j.im.2017.09.004

IT-enabled knowledge ambidexterity and innovation performance in small U.S. firms: The moderator role of social media capability

Jose Benitez^*
, Ana Castillo
, Javier Llorens
, Jessica Braojos

^*Corresponding author for this work

Research output: Indexed journal article › Article › peer-review

298 Citations (Scopus)

Abstract

This study examines the impact of information technology (IT)-enabled knowledge ambidexterity on innovation performance, and the potential moderator role of social media capability on a sample composed of 100 small U.S. firms. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has a positive moderator role in this equation: IT infrastructure and social media capabilities work together to enable knowledge ambidexterity.

Original language	English
Pages (from-to)	131-143
Number of pages	13
Journal	Information and Management
Volume	55
Issue number	1
DOIs	https://doi.org/10.1016/j.im.2017.09.004
Publication status	Published - Jan 2018
Externally published	Yes

Keywords

IT infrastructure
Innovation performance
Knowledge exploration and exploitation
Social media capability

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10.1016/j.im.2017.09.004

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title = "IT-enabled knowledge ambidexterity and innovation performance in small U.S. firms: The moderator role of social media capability",

abstract = "This study examines the impact of information technology (IT)-enabled knowledge ambidexterity on innovation performance, and the potential moderator role of social media capability on a sample composed of 100 small U.S. firms. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has a positive moderator role in this equation: IT infrastructure and social media capabilities work together to enable knowledge ambidexterity.",

keywords = "IT infrastructure, Innovation performance, Knowledge exploration and exploitation, Social media capability",

author = "Jose Benitez and Ana Castillo and Javier Llorens and Jessica Braojos",

note = "Funding Information: This research was sponsored by the European Regional Development Fund (European Union) and the Government of Spain (Research Project ECO2013-47027-P), the Regional Government of Andalusia (Research Project P11-SEJ-7294 ), and the COVIRAN-Prodware Chair of Digital Human Resource Strategy at the School of Human Resource Management of the University of Granada, Spain . This research was partially performed while the first author was affiliated to the University of Granada. Publisher Copyright: {\textcopyright} 2017 Elsevier B.V.",

year = "2018",

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doi = "10.1016/j.im.2017.09.004",

language = "English",

volume = "55",

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AU - Benitez, Jose

AU - Castillo, Ana

AU - Llorens, Javier

AU - Braojos, Jessica

N1 - Funding Information: This research was sponsored by the European Regional Development Fund (European Union) and the Government of Spain (Research Project ECO2013-47027-P), the Regional Government of Andalusia (Research Project P11-SEJ-7294 ), and the COVIRAN-Prodware Chair of Digital Human Resource Strategy at the School of Human Resource Management of the University of Granada, Spain . This research was partially performed while the first author was affiliated to the University of Granada. Publisher Copyright: © 2017 Elsevier B.V.

PY - 2018/1

Y1 - 2018/1

N2 - This study examines the impact of information technology (IT)-enabled knowledge ambidexterity on innovation performance, and the potential moderator role of social media capability on a sample composed of 100 small U.S. firms. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has a positive moderator role in this equation: IT infrastructure and social media capabilities work together to enable knowledge ambidexterity.

AB - This study examines the impact of information technology (IT)-enabled knowledge ambidexterity on innovation performance, and the potential moderator role of social media capability on a sample composed of 100 small U.S. firms. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has a positive moderator role in this equation: IT infrastructure and social media capabilities work together to enable knowledge ambidexterity.

KW - IT infrastructure

KW - Innovation performance

KW - Knowledge exploration and exploitation

KW - Social media capability

UR - https://www.scopus.com/pages/publications/85029572629

U2 - 10.1016/j.im.2017.09.004

DO - 10.1016/j.im.2017.09.004

M3 - Article

AN - SCOPUS:85029572629

SN - 0378-7206

VL - 55

SP - 131

EP - 143

JO - Information and Management

JF - Information and Management

IS - 1

ER -

IT-enabled knowledge ambidexterity and innovation performance in small U.S. firms: The moderator role of social media capability

Abstract

Keywords

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