TY - JOUR
T1 - IT-enabled knowledge ambidexterity and innovation performance in small U.S. firms
T2 - The moderator role of social media capability
AU - Benitez, Jose
AU - Castillo, Ana
AU - Llorens, Javier
AU - Braojos, Jessica
N1 - Funding Information:
This research was sponsored by the European Regional Development Fund (European Union) and the Government of Spain (Research Project ECO2013-47027-P), the Regional Government of Andalusia (Research Project P11-SEJ-7294 ), and the COVIRAN-Prodware Chair of Digital Human Resource Strategy at the School of Human Resource Management of the University of Granada, Spain . This research was partially performed while the first author was affiliated to the University of Granada.
Publisher Copyright:
© 2017 Elsevier B.V.
PY - 2018/1
Y1 - 2018/1
N2 - This study examines the impact of information technology (IT)-enabled knowledge ambidexterity on innovation performance, and the potential moderator role of social media capability on a sample composed of 100 small U.S. firms. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has a positive moderator role in this equation: IT infrastructure and social media capabilities work together to enable knowledge ambidexterity.
AB - This study examines the impact of information technology (IT)-enabled knowledge ambidexterity on innovation performance, and the potential moderator role of social media capability on a sample composed of 100 small U.S. firms. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has a positive moderator role in this equation: IT infrastructure and social media capabilities work together to enable knowledge ambidexterity.
KW - IT infrastructure
KW - Innovation performance
KW - Knowledge exploration and exploitation
KW - Social media capability
UR - http://www.scopus.com/inward/record.url?scp=85029572629&partnerID=8YFLogxK
U2 - 10.1016/j.im.2017.09.004
DO - 10.1016/j.im.2017.09.004
M3 - Article
AN - SCOPUS:85029572629
SN - 0378-7206
VL - 55
SP - 131
EP - 143
JO - Information and Management
JF - Information and Management
IS - 1
ER -