TY - GEN
T1 - Interoperability in the justice field
T2 - 11th European Conference on e-Government, ECEG 2011
AU - Gascó, Mila
AU - Jiménez, Carlos
PY - 2011
Y1 - 2011
N2 - Several public institutions and agencies around the world have designed and implemented important electronic government strategies and plans. This has not been the case in the justice field. However, in the last very few years, the growing demand for efficient judicial systems has sped up the adoption of information and communication technologies (ICT) aimed at improving access to justice, increasing cooperation between legal authorities and strengthening the justice system itself. As in other areas, the new technologies are becoming a key tool in order to achieve these goals. That is so because information systems contribute to homogenize tasks and activities, to obtain management indicators and to make telematic connections with other public administrations and registers, with professionals and judicial institutions and with citizens. One of the more important aspects of this technological modernization has to do with interoperability since it guarantees the harmonic and cohesive functioning of different existing systems, processes, and applications that, in the justice field, are many as a result of the big variety of actors that are involved: judicial institutions but, also, different public administrations, such as those responsible of police forces, and law professionals. Taken this context into account, this paper is the result of an empirical research that was conducted during 2010 in the Generalitat de Catalunya (Autonomous Government of Catalonia) with regard to the e-government project "e-Justícia.cat", an electronic justice initiative. In particular, the research was aimed at finding what factors conditioned the implementation of the interoperability modules of the project. In this respect, the paper presents the experience of GRP (management of police requests) and analyzes those variables that have been key in the implementation process in order to identify common patterns that may guide future interventions and projects in a field that is characterized by specific attributes that hinder technology adoption.
AB - Several public institutions and agencies around the world have designed and implemented important electronic government strategies and plans. This has not been the case in the justice field. However, in the last very few years, the growing demand for efficient judicial systems has sped up the adoption of information and communication technologies (ICT) aimed at improving access to justice, increasing cooperation between legal authorities and strengthening the justice system itself. As in other areas, the new technologies are becoming a key tool in order to achieve these goals. That is so because information systems contribute to homogenize tasks and activities, to obtain management indicators and to make telematic connections with other public administrations and registers, with professionals and judicial institutions and with citizens. One of the more important aspects of this technological modernization has to do with interoperability since it guarantees the harmonic and cohesive functioning of different existing systems, processes, and applications that, in the justice field, are many as a result of the big variety of actors that are involved: judicial institutions but, also, different public administrations, such as those responsible of police forces, and law professionals. Taken this context into account, this paper is the result of an empirical research that was conducted during 2010 in the Generalitat de Catalunya (Autonomous Government of Catalonia) with regard to the e-government project "e-Justícia.cat", an electronic justice initiative. In particular, the research was aimed at finding what factors conditioned the implementation of the interoperability modules of the project. In this respect, the paper presents the experience of GRP (management of police requests) and analyzes those variables that have been key in the implementation process in order to identify common patterns that may guide future interventions and projects in a field that is characterized by specific attributes that hinder technology adoption.
KW - Back office integration
KW - Electronic justice
KW - Implementation
KW - Interoperability
UR - http://www.scopus.com/inward/record.url?scp=84870919106&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84870919106
SN - 9781908272010
T3 - Proceedings of the European Conference on e-Government, ECEG
SP - 272
EP - 279
BT - Proceedings of the 11th European Conference on e-Government, ECEG 2011
Y2 - 16 June 2011 through 17 June 2011
ER -