How to avoid swinging: A social enterprise's quest for authenticity in tourism

Chiara De Bernardi, Daniel Arenas

Research output: Indexed journal article Articlepeer-review

9 Citations (Scopus)

Abstract

This study explores the role of authenticity in social enterprises. It argues that the quest for authenticity, which is composed of different constructs and entails several internal actions, helps a social enterprise navigate the typical risks inherent to its organizational form: mission drift and mission lock-in. Drawing on an inductive case study of a social enterprise which operates in the field of tourism, the study shows that the authenticity sought by the enterprise takes the form of consistency, conformity, connection, and exploration. This helps the social enterprise plot a course through the abovementioned risks.

Original languageEnglish
Article number104439
JournalTourism Management
Volume89
DOIs
Publication statusPublished - Apr 2022
Externally publishedYes

Keywords

  • Authenticity
  • Mission drift
  • Mission lock-in
  • Social enterprises
  • Tourism

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