Abstract
Understanding how and why some firms have proficiency in exploring and exploiting opportunities is a cutting-edge research problem. Our central thesis is that information technology (IT) performs a key role in firms’ opportunity exploration and exploitation. We test the proposed theory using partial least squares path modeling on a combination of survey and secondary data from 203 Spanish firms. We find that: (1) IT infrastructure provides the foundation to build business experimentation and the flexibility to sense and explore business opportunities; and (2) IT-enabled business flexibility helps firms to develop the operational proficiency to exploit opportunities and increase their performance.
| Original language | English |
|---|---|
| Pages (from-to) | 508-523 |
| Number of pages | 16 |
| Journal | Information and Management |
| Volume | 55 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - Jun 2018 |
| Externally published | Yes |
Keywords
- Business flexibility
- Business opportunities
- Business value of IT
- Exploration and exploitation
- IT infrastructure
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