How do ICT uses and new human resources practices affect SMEs' efficiency?

David Castillo-Merino; Enric Serradell-Lopez; Inés González-González

doi:10.1007/978-3-642-16324-1_8

How do ICT uses and new human resources practices affect SMEs' efficiency?

David Castillo-Merino, Enric Serradell-Lopez, Inés González-González

Research output: Book chapter › Conference contribution › peer-review

Abstract

In this paper we have analyzed both the main traits of efficient firms and the main sources of firms' efficiency, through a representative sample of 2.029 small and medium size Catalan firms. Our results demonstrate the importance for entrepreneurs of realizing that firms' efficiency shows a significant improvement when advanced ICT uses are combined with human resources practices focused on the promotion of workers autonomy, flexibility and decentralization of firm's decision making process, and with the adoption of employees assessment systems based on human values.

Original language	English
Title of host publication	Organizational, Business, and Technological Aspects of the Knowledge Society - Third World Summit on the Knowledge Society, WSKS 2010, Proceedings
Pages	69-78
Number of pages	10
Edition	PART 2
DOIs	https://doi.org/10.1007/978-3-642-16324-1_8
Publication status	Published - 2010
Externally published	Yes
Event	3rd World Summit on the Knowledge Society, WSKS 2010 - Corfu, Greece Duration: 22 Sept 2010 → 24 Sept 2010

Publication series

Name	Communications in Computer and Information Science
Number	PART 2
Volume	112 CCIS
ISSN (Print)	1865-0929

Conference

Conference	3rd World Summit on the Knowledge Society, WSKS 2010
Country/Territory	Greece
City	Corfu
Period	22/09/10 → 24/09/10

Keywords

DEA analysis
Employees' assessment
Firms' efficiency
Human resources management
ICT uses

Access to Document

10.1007/978-3-642-16324-1_8

Cite this

Castillo-Merino, D., Serradell-Lopez, E., & González-González, I. (2010). How do ICT uses and new human resources practices affect SMEs' efficiency? In Organizational, Business, and Technological Aspects of the Knowledge Society - Third World Summit on the Knowledge Society, WSKS 2010, Proceedings (PART 2 ed., pp. 69-78). (Communications in Computer and Information Science; Vol. 112 CCIS, No. PART 2). https://doi.org/10.1007/978-3-642-16324-1_8

Castillo-Merino, David ; Serradell-Lopez, Enric ; González-González, Inés. / How do ICT uses and new human resources practices affect SMEs' efficiency?. Organizational, Business, and Technological Aspects of the Knowledge Society - Third World Summit on the Knowledge Society, WSKS 2010, Proceedings. PART 2. ed. 2010. pp. 69-78 (Communications in Computer and Information Science; PART 2).

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title = "How do ICT uses and new human resources practices affect SMEs' efficiency?",

abstract = "In this paper we have analyzed both the main traits of efficient firms and the main sources of firms' efficiency, through a representative sample of 2.029 small and medium size Catalan firms. Our results demonstrate the importance for entrepreneurs of realizing that firms' efficiency shows a significant improvement when advanced ICT uses are combined with human resources practices focused on the promotion of workers autonomy, flexibility and decentralization of firm's decision making process, and with the adoption of employees assessment systems based on human values.",

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author = "David Castillo-Merino and Enric Serradell-Lopez and In{\'e}s Gonz{\'a}lez-Gonz{\'a}lez",

year = "2010",

doi = "10.1007/978-3-642-16324-1_8",

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series = "Communications in Computer and Information Science",

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booktitle = "Organizational, Business, and Technological Aspects of the Knowledge Society - Third World Summit on the Knowledge Society, WSKS 2010, Proceedings",

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note = "3rd World Summit on the Knowledge Society, WSKS 2010 ; Conference date: 22-09-2010 Through 24-09-2010",

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Castillo-Merino, D, Serradell-Lopez, E & González-González, I 2010, How do ICT uses and new human resources practices affect SMEs' efficiency? in Organizational, Business, and Technological Aspects of the Knowledge Society - Third World Summit on the Knowledge Society, WSKS 2010, Proceedings. PART 2 edn, Communications in Computer and Information Science, no. PART 2, vol. 112 CCIS, pp. 69-78, 3rd World Summit on the Knowledge Society, WSKS 2010, Corfu, Greece, 22/09/10. https://doi.org/10.1007/978-3-642-16324-1_8

How do ICT uses and new human resources practices affect SMEs' efficiency? / Castillo-Merino, David; Serradell-Lopez, Enric; González-González, Inés.
Organizational, Business, and Technological Aspects of the Knowledge Society - Third World Summit on the Knowledge Society, WSKS 2010, Proceedings. PART 2. ed. 2010. p. 69-78 (Communications in Computer and Information Science; Vol. 112 CCIS, No. PART 2).