Exploring the role of consensus measures in decision science: An experience towards summarizing users' opinions

N. Agell, Soumya Banerjee, M. Casabayó

Research output: Conference paperContribution

Abstract

Internet has changed consumers decision-making process in several ways. Consumers have the possibility to search for more and better information about products and services. Moreover, consumers are likely to influence other peers; even they do not know them. The aim of this paper is to build a new mining approach which is able to filter customer's feed-back automatically using text summarization. We define a new model, based on two consensus criteria. On the one hand a consensus based on a proximity measure, and on the other hand a consensus based on consumers preferences
Original languageEnglish
Publication statusPublished - 13 Jul 2014
Event20th Conference of the International Federation of Operational Research Societies -
Duration: 13 Jul 201418 Jul 2014

Conference

Conference20th Conference of the International Federation of Operational Research Societies
Period13/07/1418/07/14

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