El entrenamiento en habilidades de comunicación podría ser un factor preventivo del síndrome de burnout en médicos de familia

Aim: Analyze the differences among a physician group with standard training in family medicine as a specialists and another with the same formation but also with specific communication skills training in their burnout levels. Design: Observational, cross and comparative study. Participants and setting: 168 physicians members of the SEMFYC from the different autonomous regions of Spain in two comparison groups. The first one was composed by subjects of the Communication and Health Group (GHHCC; n=84), and the other one by doctors without communication skills training (GFE; n=84). Measurements: A sociodemographic and general data questionnaire and the Maslach Burnout Inventory (MBI) was used. Results: Statistically meaningful differences in emotional exhaustion (IC=0,414_7,196;p=0,028), despersonalization (IC=0,414_4,213;p=0,021) and personal accomplishment (IC=-5,618_-1,674; p=0,000) have been found between the evaluation group (GHHCC) and the control group (GFE). Conclusions: The results of this study suggest that communicational skills training was related to low burnout and could be a protection factor of professional burnout.