Effect of response scale on assessment of emotional intelligence competencies

J. Batista-Foguet; Willem Saris; Richard Boyatzis; L. Guillén; R. Serlavós Serra

doi:10.1016/j.paid.2008.12.011

Effect of response scale on assessment of emotional intelligence competencies

J. Batista-Foguet^*
, Willem Saris
, Richard Boyatzis
, L. Guillén
, R. Serlavós Serra

^*Corresponding author for this work

Research output: Indexed journal article › Article › peer-review

29 Citations (Scopus)

Abstract

Personality and behavioural assessment are common practice in research and applications throughout the world. Most of this research has been in English-speaking countries. Relatively little work has been done in cross-cultural settings to study the nature of response scale. Familiarity with an 11-point response scale in European countries may affect the reliability of questionnaire responses. In Spain, with mainly European MBA students, results show that an 11-point scale provides composites with greater reliability, validity and less invalidity, than the commonly used 5-point scale.

Original language	English
Pages (from-to)	575-580
Number of pages	6
Journal	Personality and Individual Differences
Volume	46
Issue number	5-6
DOIs	https://doi.org/10.1016/j.paid.2008.12.011
Publication status	Published - Apr 2009

Keywords

Competency assessment
Cross-cultural
Emotional intelligence
Metric equivalence
Multi-source feedback assessment
Response bias

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10.1016/j.paid.2008.12.011

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AU - Saris, Willem

AU - Boyatzis, Richard

AU - Guillén, L.

AU - Serlavós Serra, R.

PY - 2009/4

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AB - Personality and behavioural assessment are common practice in research and applications throughout the world. Most of this research has been in English-speaking countries. Relatively little work has been done in cross-cultural settings to study the nature of response scale. Familiarity with an 11-point response scale in European countries may affect the reliability of questionnaire responses. In Spain, with mainly European MBA students, results show that an 11-point scale provides composites with greater reliability, validity and less invalidity, than the commonly used 5-point scale.

KW - Competency assessment

KW - Cross-cultural

KW - Emotional intelligence

KW - Metric equivalence

KW - Multi-source feedback assessment

KW - Response bias

UR - https://www.scopus.com/pages/publications/59749089326

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M3 - Article

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SP - 575

EP - 580

JO - Personality and Individual Differences

JF - Personality and Individual Differences

IS - 5-6

ER -

Effect of response scale on assessment of emotional intelligence competencies

Abstract

Keywords

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