Do organizations see what their customers learn? The effect of trust on customer aggressive behavior

Research output: Conference paper › Contribution

Abstract

Do organizations see what their customers learn? The effect of trust on customer aggressive behavior.

Original language	English
Publication status	Published - 28 Jan 2010
Event	5th EIASM Workshop on Trust Within and Between Organisations (2010) - Duration: 28 Jan 2010 → 29 Jan 2010

Conference	5th EIASM Workshop on Trust Within and Between Organisations (2010)
Period	28/01/10 → 29/01/10

This output contributes to the following UN Sustainable Development Goals (SDGs)

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title = "Do organizations see what their customers learn? The effect of trust on customer aggressive behavior",

abstract = "Do organizations see what their customers learn? The effect of trust on customer aggressive behavior.",

author = "Dolan, \{Simon Landau\} and Amit Gur and Shay Tzafrir",

year = "2010",

month = jan,

day = "28",

language = "English",

note = "5th EIASM Workshop on Trust Within and Between Organisations (2010) ; Conference date: 28-01-2010 Through 29-01-2010",

}

TY - CONF

T1 - Do organizations see what their customers learn? The effect of trust on customer aggressive behavior

AU - Dolan, Simon Landau

AU - Gur, Amit

AU - Tzafrir, Shay

PY - 2010/1/28

Y1 - 2010/1/28

N2 - Do organizations see what their customers learn? The effect of trust on customer aggressive behavior.

AB - Do organizations see what their customers learn? The effect of trust on customer aggressive behavior.

M3 - Contribution

T2 - 5th EIASM Workshop on Trust Within and Between Organisations (2010)

Y2 - 28 January 2010 through 29 January 2010

ER -