Designing for digital transformation: Lessons for information systems research from the study of ICT and societal challenges

Ann Majchrzak, M. Lynne Markus, Jonathan Wareham

Research output: Indexed journal article Articlepeer-review

414 Citations (Scopus)

Abstract

The 14 papers published in this special issue of MIS Quarterly discuss the roles of information and communication technologies (ICTs) in a wide range of major societal challenges, including employment, climate, health, and human migration. The importance of the societal challenges addressed in these 14 papers makes this special issue significant and interesting in its own right. IS researchers studying traditional Western business contexts can increase their theoretical contributions by appropriating specific theoretical insights in these papers and by emulating them in three ways, such as adopting appropriate definitions of the ICT artifact, focusing on technology affordances and constraints, and explicitly searching for unintended and negative consequences of ICT use.

Original languageEnglish
Pages (from-to)267-277
Number of pages11
JournalMIS Quarterly: Management Information Systems
Volume40
Issue number2
DOIs
Publication statusPublished - Jun 2016
Externally publishedYes

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