Abstract
Our ideas flow with their own momentum, based on certain mindsets that we have inherited and use non-consciously.
In order to change our habits in terms of thinking (and taking action), we have to identify them and bring them into our consciousness. As soon as we are able to create a different habit, the mind, as it is can be molded, is reinforced and customer-centricity is achieved. It is well worth the effort.
| Original language | Spanish |
|---|---|
| Publication status | Published - 31 Jul 2015 |
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