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An analysis of social marketing practice: Factors associated with success

  • M. Bilal Akbar*
  • , Irene Garnelo-Gomez
  • , Lawrence Ndupu
  • , Elizabeth Barnes
  • , Carley Foster
  • *Corresponding author for this work

Research output: Indexed journal article Articlepeer-review

12 Citations (Web of Science)

Abstract

This paper aims to identify factors that contribute to the success of current social marketing practices. These factors include setting clear behavior change objectives and segmentation that informs communication and messaging strategies. Other factors include rigorous research (consumer research, formative research, literature review), pre-testing of interventions, developing a partnership approach, using planning methodologies/theories, and monitoring and evaluation. These success factors could be used for policymakers, governments, agencies and social marketers delivering interventions focussed on healthy lives and well-being. The examples given in this study illustrate how these factors can be achieved, providing a focus for discussion and emulation.

Original languageEnglish
Pages (from-to)356-376
Number of pages21
JournalHealth Marketing Quarterly
Volume39
Issue number4
DOIs
Publication statusPublished - 2022
Externally publishedYes

Keywords

  • Monitoring and evaluation
  • partnership
  • planning
  • pre-testing
  • research
  • segmentation
  • success factors

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