A cross cultural investigation of individuals’ acceptance of Smart Home Technology: The role of needs satisfaction

Neil Daruwala, Ursula Oberst

    Research output: Indexed journal article Articlepeer-review

    1 Citation (Scopus)

    Abstract

    Smart Home Technology manufacturers currently face significant issues with regard to the acceptance and intention to use their products. Evidence suggests that specific products have the lion’s share of the smart home market, and fully integrated smart home set-ups are still rare. The aim of this study was to investigate the acceptance of Smart Home Technology by administering the Technology Acceptance Model and applying Self Determination Theory with a sample of English (N = 284) and Spanish (N= 209) technology users. Results showed that perceived ease of use and perceived usefulness act as mediators of the effect of need satisfaction on respondents’ behavioural intention to use Smart Home Technology. Except for relatedness satisfaction, there were no gender effects; however, we found important differences between the English and Spanish participants, which are discussed in terms of cultural differences in the degree to which need satisfaction is important to participants.

    Translated title of the contributionUna investigación intercultural sobre la aceptación de las personas de la tecnología Smart Home: el papel de la satisfacción de las necesidades
    Original languageEnglish
    Pages (from-to)33-45
    Number of pages13
    JournalAloma
    Volume40
    Issue number2
    DOIs
    Publication statusPublished - 2022

    Keywords

    • behavioural intention to use
    • need satisfaction
    • Self Determination Theory
    • Smart Home Technology
    • Technology Acceptance Model

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