Resum
The collaborative economy related to the transport of people, accommodation, food and the experience of experiences have gained greater prominence in the tourism sector. This research aims to assess four sharing economy platforms, Airbnb, BlaBlaCar, Eatwith and Trip4Real, based on scales of utility of use, trust, usefulness of reading and commenting, and intention to use and to recommend. In the evaluation of the platforms, the influence of sex, age and the way in which the study participants access them is analyzed. Methodologically, the multivariate analysis of variance (MANOVA) method was applied was applied in a 2x2x2x4 factorial design (Generation x Group x Sex x Platform) to analyze the main effects and interactions between factors. The type of sampling is non-probabilistic, intentional, based on age and sex quotas. The final sample was 222 participants (n = 222). As a result, the Trip4Real platform, related to experiential tourism, is, in general, the one that arouses the highest degree of interest from the participants of the experiment, compared to other typologies. The factor with the most influence on the different measures has been the Group, corroborating the importance of approaching the different services of the collaborative economy analyzed from a real perspective or created need. On the other hand, the millennials are more receptive, show more confidence in the presented platforms and perceive the online comments issued as more useful.
Títol traduït de la contribució | Utility, online reputation and intention to use four collaborative economy platforms. Multivariate analysis model (anova). Accommodations, trips, food, and experiences. Comparison of Airbnb, Blablacar, Eatwith and Trip4Real |
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Idioma original | Castellà |
Pàgines (de-a) | 205-232 |
Nombre de pàgines | 28 |
Revista | CIRIEC-Espana Revista de Economia Publica, Social y Cooperativa |
Número | 105 |
DOIs | |
Estat de la publicació | Publicada - de jul. 2022 |
Publicat externament | Sí |