@inproceedings{05c596d6b094483daf7c13503ac51caa,
title = "Understanding Cybersecurity Outsourcing Processes in Local Governments",
abstract = "Although the literature is extant when it comes to information technology (IT) services outsourcing, studies have not really differentiated between general IT contracting and contracting for cybersecurity. Our study aims at better understanding outsourcing of cybersecurity through two research questions: 1) what drives the decision to “make or buy” cybersecurity services? and 2) what determines the success of cybersecurity outsourcing initiatives? Based on interviews with local government officials, our analysis identifies three sets of drivers and two sets of determinants which have the greatest impact on outsourcing decisions and implementation efforts for cybersecurity. Our results indicate there is no single driver influencing the decision to outsource, but several which collectively lead local government managers to the decision.",
keywords = "cybersecurity, decision-making, local government, outsourcing",
author = "Waltz, {Craig R.} and Mila Gasco-Hernandez",
note = "Publisher Copyright: {\textcopyright} 2025 IEEE Computer Society. All rights reserved.; 58th Hawaii International Conference on System Sciences, HICSS 2025 ; Conference date: 07-01-2025 Through 10-01-2025",
year = "2025",
doi = "10.24251/hicss.2025.232",
language = "English",
series = "Proceedings of the Annual Hawaii International Conference on System Sciences",
publisher = "IEEE Computer Society",
pages = "1874--1883",
editor = "Bui, {Tung X.}",
booktitle = "Proceedings of the 58th Hawaii International Conference on System Sciences, HICSS 2025",
address = "United States",
}