@inproceedings{958eebb7ab8548d4877c28dc144f6d6d,
title = "Transformation of Manufacturing Firms: Towards Digital Servitization",
abstract = "Digital technologies are disrupting servitization in manufacturing firms. In the last decade, manufacturing firms transform their business models from traditional offers of physical goods to digital solutions for their customers. In this paper, we investigate the transformation of digital servitization in manufacturing firms. We challenge relations between traditional and digital service portfolio offered by applying linear regression on the data obtained from 690 manufacturing firms from the Republic of Serbia from 2015 to 2020. The results show that firms significantly increase the offer of traditional services from 2015 to 2018. Moreover, results demonstrate a rapid growth of digital services in the period from 2018 to 2020. The application of traditional and digital services in manufacturing firms increased by 30% in five years.",
keywords = "Digital services, Digital transformation, Product-related services, Servitization",
author = "Slavko Rakic and I. Visnjic and Paolo Gaiardelli and David Romero and Ugljesa Marjanovic",
note = "Publisher Copyright: {\textcopyright} 2021, IFIP International Federation for Information Processing.; IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021 ; Conference date: 05-09-2021 Through 09-09-2021",
year = "2021",
doi = "10.1007/978-3-030-85902-2_17",
language = "English",
isbn = "9783030859015",
series = "IFIP Advances in Information and Communication Technology",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "153--161",
editor = "Alexandre Dolgui and Alain Bernard and David Lemoine and {von Cieminski}, Gregor and David Romero",
booktitle = "Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings",
address = "Germany",
}