The Use of Open Data: Challenges and Good Practices from a User's Perspective

By adoptinga user's perspective, this paper aims at shedding light on the challenges that hinder use of OGD as well as on the practices and strategies put in place toovercomethem. Weusea systematicliterature review and analyze 35 papers on OGD use, which show three main challenges (awareness and discoverability, behavioral intention, and technical and data-related skills) and four main strategies to overcome these challenges (training and workshops, collaboration and mutual support, engagement activities, and social influence). We conclude that further research is needed that 1) addresses both demand and supply challenges and the relationships between these two types of challenges, 2) takes into account the relationships between the three types of user-relatedchallenges, and3)analyzes theimpactof different strategies in overcoming challenges that prevent the use of OGD.