The Role of Virtual Communication in Building an Intertwined Relation Between Business Resilience and Community Resilience during the COVID-19 Pandemic

Paloma Bernal-Turnes, Ricardo Ernst, Enric Ordeix

Producció científica: Article en revista indexadaArticleAvaluat per experts

Resum

The COVID-19 outbreak that emerged in December 2019 has had a dramatic impact on the global economy in which consumption, trade, and service activities have been greatly disrupted. Businesses across many sectors have experienced a severe decline in sales and jobs. But the magnitude and distribution of the pandemic greatly affected small firms, due to them being more financially constrained. This article provides a comprehensive assessment of the short-term impact of the COVID-19 pandemic on Algerian businesses. Based on a novel data set, the article shows how, beyond adjusting their labor costs and enforcing government-mandated lockdowns and social distancing, businesses could respond to the shock of COVID-19 thanks to the use of communication tools, such as the Internet and digital technologies, as well as the cooperation between companies. The article concludes that those firms that used Internet-based communication tools and those that built new ways of business cooperation and provided help to community during the lockdown showed higher survival rates after the lockdown.

Idioma originalAnglès
Nombre de pàgines35
RevistaAmerican Behavioral Scientist
Data online anticipadad’abr. 2023
DOIs
Estat de la publicacióPublicació electrònica prèvia a la impressió - d’abr. 2023
Publicat externament

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