TY - JOUR
T1 - The Role of Virtual Communication in Building an Intertwined Relation Between Business Resilience and Community Resilience during the COVID-19 Pandemic
AU - Bernal-Turnes, Paloma
AU - Ernst, Ricardo
AU - Ordeix, Enric
N1 - Publisher Copyright:
© 2023 SAGE Publications.
PY - 2023/4
Y1 - 2023/4
N2 - The COVID-19 outbreak that emerged in December 2019 has had a dramatic impact on the global economy in which consumption, trade, and service activities have been greatly disrupted. Businesses across many sectors have experienced a severe decline in sales and jobs. But the magnitude and distribution of the pandemic greatly affected small firms, due to them being more financially constrained. This article provides a comprehensive assessment of the short-term impact of the COVID-19 pandemic on Algerian businesses. Based on a novel data set, the article shows how, beyond adjusting their labor costs and enforcing government-mandated lockdowns and social distancing, businesses could respond to the shock of COVID-19 thanks to the use of communication tools, such as the Internet and digital technologies, as well as the cooperation between companies. The article concludes that those firms that used Internet-based communication tools and those that built new ways of business cooperation and provided help to community during the lockdown showed higher survival rates after the lockdown.
AB - The COVID-19 outbreak that emerged in December 2019 has had a dramatic impact on the global economy in which consumption, trade, and service activities have been greatly disrupted. Businesses across many sectors have experienced a severe decline in sales and jobs. But the magnitude and distribution of the pandemic greatly affected small firms, due to them being more financially constrained. This article provides a comprehensive assessment of the short-term impact of the COVID-19 pandemic on Algerian businesses. Based on a novel data set, the article shows how, beyond adjusting their labor costs and enforcing government-mandated lockdowns and social distancing, businesses could respond to the shock of COVID-19 thanks to the use of communication tools, such as the Internet and digital technologies, as well as the cooperation between companies. The article concludes that those firms that used Internet-based communication tools and those that built new ways of business cooperation and provided help to community during the lockdown showed higher survival rates after the lockdown.
KW - Business resilience
KW - Community resilience
KW - Cooperation
KW - Covid-19
KW - Digital communications
KW - Disasters
KW - Internet
UR - http://www.scopus.com/inward/record.url?scp=85153770423&partnerID=8YFLogxK
U2 - 10.1177/00027642231164043
DO - 10.1177/00027642231164043
M3 - Article
AN - SCOPUS:85153770423
SN - 0002-7642
JO - American Behavioral Scientist
JF - American Behavioral Scientist
ER -