TY - JOUR
T1 - Reflections on three decades of digital transformation in local governments
AU - Gasco Hernandez, Mila
N1 - Publisher Copyright:
© 2024 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2024
Y1 - 2024
N2 - This article draws from scholarly debates over three decades to argue for a shift in the study of digital transformation in local governments founded in the understanding that technology is an unavoidable tool for local government reform and that academic research in this field needs to be driven by real-world situations that local governments face when they undertake digital transformation processes and assess their results. The article advocates for four specific changes: 1) the acknowledgement that the relationship between the organisation and the use of technology is bi-directional, 2) the adoption of a multi and interdisciplinary perspective in the scholarship of digital transformation in local governments, 3) the study of public value creation as the result of digital transformation processes and local government reforms, and 4) the need to significantly advance the field by building on existing research and findings when a new technology comes into play.
AB - This article draws from scholarly debates over three decades to argue for a shift in the study of digital transformation in local governments founded in the understanding that technology is an unavoidable tool for local government reform and that academic research in this field needs to be driven by real-world situations that local governments face when they undertake digital transformation processes and assess their results. The article advocates for four specific changes: 1) the acknowledgement that the relationship between the organisation and the use of technology is bi-directional, 2) the adoption of a multi and interdisciplinary perspective in the scholarship of digital transformation in local governments, 3) the study of public value creation as the result of digital transformation processes and local government reforms, and 4) the need to significantly advance the field by building on existing research and findings when a new technology comes into play.
KW - digital government
KW - Digital transformation
KW - local governments
KW - technological change
KW - technology-driven innovation
UR - http://www.scopus.com/inward/record.url?scp=85205550435&partnerID=8YFLogxK
U2 - 10.1080/03003930.2024.2410830
DO - 10.1080/03003930.2024.2410830
M3 - Article
AN - SCOPUS:85205550435
SN - 0300-3930
VL - 50
SP - 1028
EP - 1040
JO - Local Government Studies
JF - Local Government Studies
IS - 6
ER -