@inproceedings{5d8c9f6f8d654a03bdecaab66131e747,
title = "Positive Waiting in Tourism Services",
author = "{Hern{\'a}ndez Maskivker}, {Gilda Mar{\'i}a} and Gerard Ryan and P{\`a}mies, {Maria del Mar}",
year = "2012",
month = jan,
day = "1",
language = "English",
isbn = "978-1-907300-04-2",
pages = "112--112",
booktitle = "Management Re-Imagined",
publisher = "Interesource Group Publishing",
note = "International Federation of Scholarly Associations of Management ; Conference date: 26-06-2012 Through 29-06-2012",
}