Organisational responsibility and worker commitment: The definition and implementation of sustainable operations strategies

This chapter aims to provide guidance on deploying sustainable operations strategies to simultaneously pursue environmental, social and economic performance. Sustainable operations strategy deployment consists of strategy definition and implementation. To understand how companies can define and implement environmental and social programmes that enhance all sustainability dimensions (i.e., triple bottom line), the role of organisational responsibility and worker commitment to sustainability is studied in depth. Organisational responsibility and worker commitment enable definition of environmental and social programmes to improve the triple bottom line; worker commitment is also crucial to implementing sustainable strategies that enhance the effectiveness of sustainability programmes and have a direct impact on sustainability performance.