TY - JOUR
T1 - New human resources practices, technology and their impact on SMEs' efficiency
AU - Lytras, Miltiadis D.
AU - Castillo-Merino, David
AU - Serradell-Lopez, Enric
PY - 2010/6
Y1 - 2010/6
N2 - In this article we have analyzed both the main traits of efficient firms and the main sources of firms' efficiency through a representative sample of 2.029 small and medium size Catalan firms. Our results demonstrate the importance for managers of realizing that firms' efficiency shows a significant improvement when advanced ICT uses are combined with human resources practices focused on the promotion of workers autonomy, flexibility and decentralization of firm's decision making process, and with the adoption of employees assessment systems based on human values.
AB - In this article we have analyzed both the main traits of efficient firms and the main sources of firms' efficiency through a representative sample of 2.029 small and medium size Catalan firms. Our results demonstrate the importance for managers of realizing that firms' efficiency shows a significant improvement when advanced ICT uses are combined with human resources practices focused on the promotion of workers autonomy, flexibility and decentralization of firm's decision making process, and with the adoption of employees assessment systems based on human values.
KW - DEA analysis
KW - Firms' efficiency
KW - Human resources management (HRM), Employees' assessment
KW - ICT uses
UR - http://www.scopus.com/inward/record.url?scp=77954591797&partnerID=8YFLogxK
U2 - 10.1080/10580530.2010.493843
DO - 10.1080/10580530.2010.493843
M3 - Article
AN - SCOPUS:77954591797
SN - 1058-0530
VL - 27
SP - 267
EP - 273
JO - Information Systems Management
JF - Information Systems Management
IS - 3
ER -