IT-enabled knowledge ambidexterity and innovation performance in small U.S. firms: The moderator role of social media capability

Jose Benitez, Ana Castillo, Javier Llorens, Jessica Braojos

Producció científica: Article en revista indexadaArticleAvaluat per experts

226 Cites (Scopus)

Resum

This study examines the impact of information technology (IT)-enabled knowledge ambidexterity on innovation performance, and the potential moderator role of social media capability on a sample composed of 100 small U.S. firms. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has a positive moderator role in this equation: IT infrastructure and social media capabilities work together to enable knowledge ambidexterity.

Idioma originalAnglès
Pàgines (de-a)131-143
Nombre de pàgines13
RevistaInformation and Management
Volum55
Número1
DOIs
Estat de la publicacióPublicada - de gen. 2018
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