Introducing analytics talent in the equation on business value of social media capability: An empirical investigation

Ana Castillo, Jose Benitez, Javier Llorens, Jessica Braojos

Producció científica: Capítol de llibreContribució a congrés/conferènciaAvaluat per experts

Resum

This research examines the impact of social media capability on innovation performance through knowledge ambidexterity, and the potential moderator role of business analytics talent on this equation. We test our proposed theory by performing a partial least squares path modeling on a secondary dataset on a sample composed of 100 small U.S. firms. The results of the empirical analysis suggest that social media capability enables firms to effectively balance exploration and exploitation of knowledge (i.e., knowledge ambidexterity), which in turn facilitates innovation performance. Business analytics talent plays a moderator role on these relationships.

Idioma originalAnglès
Títol de la publicacióAMCIS 2017 - America's Conference on Information Systems
Subtítol de la publicacióA Tradition of Innovation
EditorAmericas Conference on Information Systems
ISBN (electrònic)9780996683142
Estat de la publicacióPublicada - 2017
Publicat externament
EsdevenimentAmerica�s Conference on Information Systems: A Tradition of Innovation, AMCIS 2017 - Boston, United States
Durada: 10 d’ag. 201712 d’ag. 2017

Sèrie de publicacions

NomAMCIS 2017 - America's Conference on Information Systems: A Tradition of Innovation
Volum2017-August

Conferència

ConferènciaAmerica�s Conference on Information Systems: A Tradition of Innovation, AMCIS 2017
País/TerritoriUnited States
CiutatBoston
Període10/08/1712/08/17

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