In search of the silver-lining: Police officers' attributions and responses to stakeholder critique

Kate E. Horton; Gabriele Jacobs; P. Saskia Bayerl; Mila Gascó-Hernández; Marloes Rothengatter; Karen Elliott; Stefanie Giljohann; Claudia Lenuţa Rus

doi:10.1111/puar.13753

In search of the silver-lining: Police officers' attributions and responses to stakeholder critique

Kate E. Horton^*, Gabriele Jacobs^*, P. Saskia Bayerl, Mila Gascó-Hernández, Marloes Rothengatter, Karen Elliott, Stefanie Giljohann, Claudia Lenuţa Rus

^*Autor corresponent d’aquest treball

Producció científica: Article en revista indexada › Article › Avaluat per experts

1 Citació (Scopus)

Resum

Tensions between police organizations and (community) stakeholders have taken center stage in recent years, with an escalation in protests and divisive rhetoric observed in many countries. Using attribution theory, this study examines how police officers interpret negative stakeholder feedback and how these interpretations shape their behavioral responses. Qualitative analysis based on 148 interviews with European police officers shows that officers make six different attributions about the causes of stakeholder critique, and that these have direct implications for their behavioral responses. In particular, these different attribution patterns are found to play a critical and hitherto unrecognized role in shaping police-stakeholder relations and organizational learning among police forces.

Idioma original	Anglès
Pàgines (de-a)	93-106
Nombre de pàgines	14
Revista	Public Administration Review
Volum	85
Número	1
DOIs	https://doi.org/10.1111/puar.13753
Estat de la publicació	Publicada - 1 de gen. 2025
Publicat externament	Sí

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10.1111/puar.13753Llicència: CC BY-NC-ND

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In search of the silver-lining: Police officers' attributions and responses to stakeholder critique

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