How do ICT uses and new human resources practices affect SMEs' efficiency?

David Castillo-Merino, Enric Serradell-Lopez, Inés González-González

Producció científica: Capítol de llibreContribució a congrés/conferènciaAvaluat per experts

Resum

In this paper we have analyzed both the main traits of efficient firms and the main sources of firms' efficiency, through a representative sample of 2.029 small and medium size Catalan firms. Our results demonstrate the importance for entrepreneurs of realizing that firms' efficiency shows a significant improvement when advanced ICT uses are combined with human resources practices focused on the promotion of workers autonomy, flexibility and decentralization of firm's decision making process, and with the adoption of employees assessment systems based on human values.

Idioma originalAnglès
Títol de la publicacióOrganizational, Business, and Technological Aspects of the Knowledge Society - Third World Summit on the Knowledge Society, WSKS 2010, Proceedings
Pàgines69-78
Nombre de pàgines10
EdicióPART 2
DOIs
Estat de la publicacióPublicada - 2010
Publicat externament
Esdeveniment3rd World Summit on the Knowledge Society, WSKS 2010 - Corfu, Greece
Durada: 22 de set. 201024 de set. 2010

Sèrie de publicacions

NomCommunications in Computer and Information Science
NombrePART 2
Volum112 CCIS
ISSN (imprès)1865-0929

Conferència

Conferència3rd World Summit on the Knowledge Society, WSKS 2010
País/TerritoriGreece
CiutatCorfu
Període22/09/1024/09/10

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