Governing the city: Unleashing value from the business ecosystem

Ivanka Visnjic, Andy Neely, Carmelo Cennamo, Nikola Visnjic

Producció científica: Article en revista indexadaArticleAvaluat per experts

71 Cites (Scopus)


Governing a city is arguably one of the most complex management tasks facing organizational leaders. Based on an analysis of Vienna, London, and Chicago, this article demonstrates that city leaders treat cities as ecosystems, structured and governed either as "extended enterprises" where inputs from specialized organizations are coordinated and integrated into the final service or as "platform markets" where direct interactions between third-party service providers and citizens are facilitated by the city leaders. If cities are viewed as the "ecosystem of ecosystems," then successful city governance requires an orchestration approach where leaders choose the appropriate structure and manage the ecosystem dynamically in a constantly changing environment.

Idioma originalAnglès
Pàgines (de-a)109-140
Nombre de pàgines32
RevistaCalifornia Management Review
Estat de la publicacióPublicada - de nov. 2016
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