Exploring the role of consensus measures in decision science: An experience towards summarizing users' opinions

Producció científica: Contribució a una conferènciaContribució

Resum

Internet has changed consumers decision-making process in several ways. Consumers have the possibility to search for more and better information about products and services. Moreover, consumers are likely to influence other peers; even they do not know them. The aim of this paper is to build a new mining approach which is able to filter customer's feed-back automatically using text summarization. We define a new model, based on two consensus criteria. On the one hand a consensus based on a proximity measure, and on the other hand a consensus based on consumers preferences
Idioma originalAnglès
Estat de la publicacióPublicada - 13 de jul. 2014
Esdeveniment20th Conference of the International Federation of Operational Research Societies -
Durada: 13 de jul. 201418 de jul. 2014

Conferència

Conferència20th Conference of the International Federation of Operational Research Societies
Període13/07/1418/07/14

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