Resum
Internet has changed consumers decision-making process in several ways. Consumers have the possibility to search for more and better information about products and services. Moreover, consumers are likely to influence other peers; even they do not know them. The aim of this paper is to build a new mining approach which is able to filter customer's feed-back automatically using text summarization. We define a new model, based on two consensus criteria. On the one hand a consensus based on a proximity measure, and on the other hand a consensus based on consumers preferences
| Idioma original | Anglès |
|---|---|
| Estat de la publicació | Publicada - 13 de jul. 2014 |
| Esdeveniment | 20th Conference of the International Federation of Operational Research Societies - Durada: 13 de jul. 2014 → 18 de jul. 2014 |
Conferència
| Conferència | 20th Conference of the International Federation of Operational Research Societies |
|---|---|
| Període | 13/07/14 → 18/07/14 |
SDG de les Nacions Unides
Aquest resultat contribueix als següents objectius de desenvolupament sostenible.
