Explanations, Fairness, and Appropriate Reliance in Human-AI Decision-Making

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43 Cites (Scopus)

Resum

In this work, we study the effects of feature-based explanations on distributive fairness of AI-assisted decisions, specifically focusing on the task of predicting occupations from short textual bios. We also investigate how any effects are mediated by humans' fairness perceptions and their reliance on AI recommendations. Our findings show that explanations influence fairness perceptions, which, in turn, relate to humans' tendency to adhere to AI recommendations. However, we see that such explanations do not enable humans to discern correct and incorrect AI recommendations. Instead, we show that they may affect reliance irrespective of the correctness of AI recommendations. Depending on which features an explanation highlights, this can foster or hinder distributive fairness: when explanations highlight features that are task-irrelevant and evidently associated with the sensitive attribute, this prompts overrides that counter AI recommendations that align with gender stereotypes. Meanwhile, if explanations appear task-relevant, this induces reliance behavior that reinforces stereotype-aligned errors. These results imply that feature-based explanations are not a reliable mechanism to improve distributive fairness.

Idioma originalAnglès
Títol de la publicacióCHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems
Lloc de publicacióNew York
EditorAssociation for Computing Machinery
Pàgines1-18
Nombre de pàgines18
ISBN (electrònic)9798400703300
DOIs
Estat de la publicacióPublicada - 11 de maig 2024
Publicat externament
Esdeveniment2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024 - Hybrid, Honolulu, United States
Durada: 11 de maig 202416 de maig 2024

Sèrie de publicacions

NomConference on Human Factors in Computing Systems - Proceedings

Conferència

Conferència2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024
País/TerritoriUnited States
CiutatHybrid, Honolulu
Període11/05/2416/05/24

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