Do organizations see what their customers learn? The effect of trust on customer aggressive behavior

Simon Landau Dolan, Amit Gur, Shay Tzafrir

Producció científica: Contribució a una conferència › Contribució

Resum

Do organizations see what their customers learn? The effect of trust on customer aggressive behavior.

Idioma original	Anglès
Estat de la publicació	Publicada - 28 de gen. 2010
Esdeveniment	5th EIASM Workshop on Trust Within and Between Organisations (2010) - Durada: 28 de gen. 2010 → 29 de gen. 2010

Conferència	5th EIASM Workshop on Trust Within and Between Organisations (2010)
Període	28/01/10 → 29/01/10

Aquest resultat contribueix als següents objectius de desenvolupament sostenible.

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title = "Do organizations see what their customers learn? The effect of trust on customer aggressive behavior",

abstract = "Do organizations see what their customers learn? The effect of trust on customer aggressive behavior.",

author = "Dolan, \{Simon Landau\} and Amit Gur and Shay Tzafrir",

year = "2010",

month = jan,

day = "28",

language = "English",

note = "5th EIASM Workshop on Trust Within and Between Organisations (2010) ; Conference date: 28-01-2010 Through 29-01-2010",

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TY - CONF

T1 - Do organizations see what their customers learn? The effect of trust on customer aggressive behavior

AU - Dolan, Simon Landau

AU - Gur, Amit

AU - Tzafrir, Shay

PY - 2010/1/28

Y1 - 2010/1/28

N2 - Do organizations see what their customers learn? The effect of trust on customer aggressive behavior.

AB - Do organizations see what their customers learn? The effect of trust on customer aggressive behavior.

M3 - Contribution

T2 - 5th EIASM Workshop on Trust Within and Between Organisations (2010)

Y2 - 28 January 2010 through 29 January 2010

ER -