@inproceedings{7f977e3f2f264f0d8baaa7a5b05a9f0d,
title = "Cricking: Customer-product interaction in retail using pervasive technologies",
abstract = "The popularization of eCommerce has led to effective customer shopping experiences. Pervasive computing could bring the benefits of eCommerce to brick and mortar stores, merging both online and physical worlds into a unique system. We define crick as the extension of the (c)lick and b(rick) concept, by means of pervasive technologies. In this paper, we summarize our work-in-progress research on using pervasive Radio Frequency Identification (RFID) to sense human-product interaction. These cricks can be performed through diverse interfaces in the retail domain, and automatically receive feedback in different manners. We believe that integrating RFID and other pervasive technologies in retail stores is the next step to obtain comprehensive customer's user models and preferences. Retail management improvement, or personal and collaborative recommendations, are envisioned to be successful applications of cricking.",
keywords = "Cricking, Human-product interaction, Location, RFID, User modeling",
author = "Rafael Pous and Marc Morenza-Cinos and Joan Meli{\`a}-Segu{\'i} and Zulqarnain Rashid and Anna Carreras",
year = "2013",
doi = "10.1145/2494091.2496015",
language = "English",
isbn = "9781450322157",
series = "UbiComp 2013 Adjunct - Adjunct Publication of the 2013 ACM Conference on Ubiquitous Computing",
pages = "1023--1027",
booktitle = "UbiComp 2013 Adjunct - Adjunct Publication of the 2013 ACM Conference on Ubiquitous Computing",
note = "2013 ACM Conference on Ubiquitous Computing, UbiComp 2013 ; Conference date: 08-09-2013 Through 12-09-2013",
}