Corrigendum to ‘How small service failures drive customer defection: Introducing the concept of microfailures’, [Business Horizons, Volume 63, Issue 4, July–August 2020, Pages 573–584] (Business Horizons (2020) 63(4) (573–584), (S0007681320300434), (10.1016/j.bushor.2020.03.014))

Sean Sands, Colin Campbell, Lois Shedd, Carla Ferraro, A. Mavrommatis

Producció científica: Article en revista indexadaComentari/debat

Resum

The authors regret an error in Table 2 of the above published article. The correct table is below. The authors would like to apologize for any inconvenience caused.

Idioma originalAnglès
Pàgines (de-a)563
Nombre de pàgines1
RevistaBusiness Horizons
Volum64
Número4
DOIs
Estat de la publicacióPublicada - 1 de jul. 2021
Publicat externament

Fingerprint

Navegar pels temes de recerca de 'Corrigendum to ‘How small service failures drive customer defection: Introducing the concept of microfailures’, [Business Horizons, Volume 63, Issue 4, July–August 2020, Pages 573–584] (Business Horizons (2020) 63(4) (573–584), (S0007681320300434), (10.1016/j.bushor.2020.03.014))'. Junts formen un fingerprint únic.

Com citar-ho